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Women Bring Own Style to Running Dealership Back Shops

Published Jul 26th 2010, 8:50pm by Jody DeVere in Articles Pressroom

Terminology like soothing, feelings, compassion, empathy, unity and family may not be typical words used in a car dealership, especially the service area.

Yet according to three women who are service directors in dealerships around the country, these words describe both their management styles and approach to customer service.

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